FAQ

The entire complex of the OWL EVENT CENTER is at ground level and thus accessible without problems for wheelchair drivers.

The seating in OWL EVENT CENTER can be varied. There are various seating plans for the events, like e.g. theatre style (maximum 1,499 seats), picnic-table seating (maximum 1,499 places incl. standing room). Events with standing room only, may be visited by a maximum of 2,499 persons. Seating plans are retrievable under "service".

You pass through the main entrance of the stadium ground and then directly approach the entrance of OWL EVENT CENTER.

Until 2001, during the tennis tournament, the VIP pavilion was erected once a year at the spot, where the OWL EVENT CENTER is located today since 2002.

Yes, at the entrance of the OWL EVENT CENTER there is a supervised wardrobe.

No. For this case you can purchase a so-called ground ticket at the OWL ARENA TICKET CENTER  (in pre-selling) or on the respective day of the event at the box-office. With this ticket you can enter the stadium ground and the adjacent courts. Furthermore, you can watch the supporting programme on stage at night in the beer garden. You will not be admitted to OWL ARENA.

There is a box-office at the main entrance of the arena ground, which opens during tournament week.
 
At the opposite of the box-office you can find deposited tickets for pick up in case you did not receive your tickets via mail.

You can watch ALL matches, also the ones on the adjacent courts. You have a fixed, numbered seat of a price category of your choice at the Stadium on the Centre Court and can go to adjacent courts at any time, to watch the matches there. Here, you can choose your seat freely.

You previously opt for a specific matchday e.g. 1. lap /Monday or quarter-final /Friday. You always purchase a day ticket for all the matches of the day. You can not buy a ticket for the match of a specific player, since the fixtures for the first lap are the result of the drawing taking place only shortly before and on the other match days the matches are carried out in K.O.-mode. Thus nobody can say in advance, which player will play on a specific day.

Tennis clubs, being members of the Westfälischen Tennisverband (WTV) (Westphalian tennis association) or the Niedersächsischen Tennisverband (NTV) (Lower Saxonian tennis association) will receive a 20% reduction on all price categories and all days of the matches. For this, you have to request the corresponding order form of the club at the relevant association and fax the filled out form to 05201-818199.

For information on reductions for children /adolescents  and Mottotag-Ermäßigungen please see “Tickets”.

You can reserve tickets via out hotline (+49) 05201-81 80 or online go to "tickets"on this page. Or you can purchase tickets at the ticket agencies, associated to eventim-, TicketOnline- or NordWestTicketSystem.

Qualification takes place at the weekend before beginning of the main group. It is open to public and admission is free.

You can watch the supporting programme with your ticket. Performances of artists, bands etc. take place after end of matches always on the stage in the beer garden.

No. With your VIP ticket you always have to purchase an entrance ticket. The VIP ticket only entitles to entrance into the VIP pavilion.

As soon as these information are fixed you can see them under "opening times".
 
PLEASE NOTE THAT ALTERATIONS CAN ARISE AT ANY TIME DUE TO WEATHER, TV BROADCASTING TIMES ETC.
For short-notice information, please call 0 52 01-81 80.

Usually, there are no vacancies during the tournament week at the COURT HOTEL.

The referee is seated in front of block C. The players’ benches are placed beside on right and left side. That means if you have seats in block C, you are seated behind the referee and the players; seated in block G, you see them from the front.

In the afternoons, the sun shines directly over block C. Block F, G and H are in the shadow.

As of 01.06.2011, the entrance tickets can be used as riding pass in short-distance traffic.
 
For daytime events (like the tennis tournament):
This ticket serves as riding pass at the day of the event on all busses, city railways and local trains (2. class) within the city of Bielefeld, the counties of Gütersloh, Herford, Lippe and Minden-Lübbecke and as well in the transition zone VOS-Plus of the "Sechser", being valid on the Lower-Saxonian track section of the "Haller Willem" (local train) (Osnabrück / Dissen / Bad Rothenfelde).
 
For evening events and further events (like for ex. concerts):
This ticket is valid four hours before to four hours after the event as riding pass on all busses, city railways and local trains (2. class) within the city of Bielefeld, the counties of Gütersloh, Herford, Lippe and Minden-Lübbecke and as well in the transition zone VOS-Plus of the "Sechser".

No ticket holder or spectator may continually collect, disseminate, transmit, publish or release from the grounds of the Tournament any match scores or related statistical data during match play (from the commencement of a match through its conclusion for any commercial, betting or gambling purpose). The continual use of laptop computers or other handheld electronic devices within the confines (spectator area) of the tournament match courts is prohibited. The exception to this provision is properly credentialed media, tournament vendors and tournament staff when used in the performance of their duties.

Main entrance to the arena is located directly at Roger-Federer-Allee and is only a few minutes’ walk away from the parking spaces.

Subject to the stage- or field layout the capacity can comprise up to 11.500 spectators.

The OWL ARENA is also suitable for wheelchair drivers. However the number of wheelchairs that can be placed depends on the type of event and on the arrangement of the stage.

The lower tier of the arena is the original stadium, before it has been extended in 1993. The below stand comprises about 5.500 seats. The upper tier is the upper stand, subsequently installed together with the convertible roof on the lower tier. You can compare the seats there with the seats on the balcony of a theatre. You have to climb about 100 steps to reach the upper tier. The interior is the tennis court. Here, either a seating is set up for concerts or the standing room is located there.

No, there is no elevator.

Yes, the arena may be heated. In 2005 a heating system has been installed with infrared emitters and windblockers. However, there still remain areas which can not be protected completely against draught, due to the open construction type of the arena.

The boxes are placed in front of the actual rows in the lower tier.
During the tennis tournament these are mostly sold as complete package as week- or weekend boxes incl. VIP-Catering.
For concerts, the boxes are available as standard entrance tickets. In blocks A, B and H however, these are preferentially sold in connection with the VIP packages.
The number of boxes is reduced during events taking place on the elevated sports floor (Handball, Volleyball...). Due to the floor foundation, the boxes at the longitudinal sides C and G cease to exist. Boxes then are only available at the short sides and in the corner blocks.
Almost all boxes comprise six seats. These are not numbered! In the box, you always can CHOOSE your seat FREELY!

For safety reasons, smoking is not permitted in the halls during events.

This depends on the age of the kids. Pursuant to § 5 of the Jugendschutzgesetz (law for the protection of the youth) ("dance events ") attendance of children and adolescents under 16 years of age without being accompanied by a parent or legal guardian is not permitted - and attendance of adolescents over 16 years of age until midnight at the latest.